Room and bed sizes are explained on the Gobritanya website. Click the “Student Residence” tab under the “Services” section.
Can I change rooms or residences?
Yes, you can depend on availability.
How do I connect to the internet?
You will find instructions on how to connect to the internet in the welcome email or by asking the team on reception.
Do I need a tv license?
If you only watch on-demand or catch-up programmes through streaming services like Netflix, then you do not need a TV licence - unless you're watching BBC programmes on iPlayer.
How many people share the kitchen?
If you are renting an Ensuite Room, you will be sharing a kitchen with up to 6 residents.
What is included in the room?
All our studio rooms include kitchenette, with a microwave, bathroom, study space, wardrobe, bed, and mattress. Ensuite rooms include bathroom, shared kitchen, study space, wardrobe, bed, and mattress.
Are bills included in the rent?
The rent is inclusive of gas, electricity, and internet connection to your room and in all the public areas of the building.
Is there an oven?
The shared kitchens with our Ensuite rooms have an oven but our Studio’s don’t have an oven but do have a microwave, that has an oven setting.
Is there air conditioning?
Unfortunately, our rooms do not contain air conditioning, but you can borrow a fan from the team at reception.
What is Council tax?
Council tax is what UK residents pay the government to maintain things like road and street lighting, street cleaning and rubbish collection. Students are exempt from this charge once a letter proving their student status is sent to the relevant Government department. When you arrive you will be asked to provide proof of your student status, which you must provide otherwise you might have to pay the tax.
Are pets allowed?
Unfortunately, you are not allowed to keep any pets in your room or in any of the shared living spaces.
Can I have a guest over?
Yes, you are allowed to have friends over. However, each accommodation has a different guest policy, so ask the team at reception as you may need to sign in your guest using the onsite resident’s portal.
Who is responsible for room cleaning?
You are responsible for keeping your room clean and tidy. Check with the team on reception or refer to your Tenancy Agreement to familiarise yourself with the rules.
Can I request room cleaning services?
You can pay for your room to be cleaned on a weekly basis or from time to time. The team on reception can give you more details.
Can I change my shower head?
Yes, you can, but please inform your accommodation and ask for assistance from the maintenance team.
How do I raise maintenance requests?
To report any fault please report it to reception. Some of our accommodations may provide an app where you can report any maintenance issues.