FAQ - Moving in

We can arrange an airport pick up for you or a group and you can make the payment for the taxi to pick you up from the airport when you book your accommodation.
Please ensure you have your ID and booking confirmation letter to present on your arrival.
Unfortunately, none of our accommodations have private parking for residents. However, there will be some arrangements made to support the check–in process and parking spaces arranged for new arrivals at some of our accommodation. Please contact your accommodation for more information.
Yes, we do. When you book your accommodation, you will be given the option to add a bedroom and kitchen pack. Once you have made the payment, we will arrange for these to be delivered to your room on your chosen date.
The team on reception cannot order a taxi on your behalf. We recommend you download the Uber / Bolt apps to order your taxi, which you can do my adding credit and debit cards as well as PayPal, Venmo, digital wallet and Uber gift cards.
You can but we do have limited storage space, so we request you coordinate your deliveries with your arrival date or no more than one day before your arrival.
On arrival you will be issued with a credit style room key, that will open the main doors to the building and your room.
All our accommodations are open 24h / 7 days a week using your entry key. There will be someone at reception 24 hours a day to help you.
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